PRIVACY POLICY

Thank you for visiting UFC Gym KSA (“UFC Gym KSA,” “we,” “us,” or “our”). This Privacy Policy explains how we collect, use, disclose, retain, and protect your personal information when you visit ufcgymksa.com (the “Website”), use our services, submit an enquiry, register for an account, purchase a membership, or otherwise interact with us.

Your privacy is important to us, and we are committed to protecting your personal information in accordance with applicable laws and regulations in the Kingdom of Saudi Arabia.

1. Information We Collect

1.1 Personal Information

Depending on how you interact with us, we may collect personal information, including:

  • Full name;
  • Email address;
  • Telephone or mobile number;
  • Date of birth or age, where required for membership or service eligibility;
  • Membership and service information;
  • Payment and transaction information;
  • Information provided when you contact us or submit an enquiry;
  • Information provided when you participate in promotions, competitions, surveys, or events; and
  • Any other information you voluntarily provide to us.

We may collect this information when you submit a form, contact us, register for services, purchase a membership, participate in a promotion, or otherwise communicate with UFC Gym KSA.

1.2 Technical and Usage Information

When you visit our Website, certain information may be collected automatically, including:

  • IP address;
  • Browser type and version;
  • Device type and operating system;
  • Website pages visited;
  • Date and time of your visit;
  • Referring website or source;
  • General browsing activity and interaction with the Website; and
  • Other technical information used for security, analytics, and website improvement.

We may use cookies, pixels, and similar technologies to improve Website functionality, understand how visitors use our Website, and enhance your online experience.

1.3 Information from Third Parties

We may receive information from third parties where permitted by applicable law, including service providers, technology providers, payment service providers, marketing partners, or other business partners.

2. How We Use Your Information

We may use your personal information for the following purposes:

2.1 Providing and Managing Our Services

We may use your personal information to:

  • Respond to your enquiries and requests;
  • Process membership applications and registrations;
  • Provide and manage our services;
  • Process payments and transactions;
  • Provide customer service and support;
  • Manage your account or membership;
  • Communicate with you regarding your services, membership, or transactions; and
  • Improve our products, services, facilities, and customer experience.

2.2 Communications and Marketing

Subject to applicable laws and regulations, we may use your contact information to communicate with you about:

  • Your membership or account;
  • Your enquiries and requests;
  • Service updates;
  • Events, classes, promotions, and offers;
  • New products or services; and
  • Other information that may be relevant to your relationship with UFC Gym KSA.

You may opt out of receiving promotional or marketing communications at any time by following the unsubscribe instructions provided in the relevant communication or by contacting us directly.

2.3 Website Improvement and Analytics

We may use technical and usage information to:

  • Monitor and improve Website performance;
  • Understand how visitors use our Website;
  • Improve our content, services, and functionality;
  • Detect and prevent fraudulent, unauthorized, or harmful activity; and
  • Maintain the security and integrity of our Website and systems.

2.4 Legal Compliance and Protection

We may use your information where necessary to:

    • Comply with applicable laws, regulations, legal obligations, or lawful requests;
    • Protect our rights, property, and safety;
    • Protect the rights, property, and safety of our customers, employees, and other individuals;
    • Detect, investigate, and prevent fraud, misuse, or security incidents; and
    • Establish, exercise, or defend legal claims.

3. How We Share Your Information

We do not sell your personal information. We may share personal information in the following circumstances:

3.2 Legal Compliance and Protection

We may disclose your information where required or permitted by applicable law, including in response to a valid legal request, court order, government authority, regulatory requirement, or other lawful process.

4. Cookies and Similar Technologies

Our Website may use cookies and similar technologies to improve functionality, remember preferences, analyze Website usage, and support security.

Cookies may be used to:

  • Remember information you have entered;
  • Improve Website functionality;
  • Understand visitor behavior and Website traffic;
  • Support security and fraud prevention; and
  • Improve our services and online experience.

You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of some parts of the Website.

5. Embedded Content and Third-Party Websites

Our Website may contain embedded content or links to third-party websites, services, social media platforms, videos, images, or other online content.

Third-party websites and services operate under their own privacy policies and terms. UFC Gym KSA is not responsible for the privacy practices, security, or content of third-party websites or services.

We recommend reviewing the privacy policies of any third-party websites or services you visit.

6. Your Privacy Rights and Choices

Subject to applicable laws and regulations, you may have the right to:

6.2 Data Portability

Where applicable and technically feasible, request a copy of certain personal information in a structured and commonly used format.

6.4 Withdraw Consent

Where processing is based on your consent, you may withdraw your consent at any time. Withdrawal of consent will not affect the lawfulness of processing carried out before the withdrawal.

To exercise your rights or submit a privacy-related request, please contact us using the details provided in the Contact Us section below. We may need to verify your identity before processing certain requests.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

  • Provide and manage our services;
  • Manage memberships and customer relationships;
  • Process transactions;
  • Respond to enquiries;
  • Comply with legal and regulatory obligations;
  • Resolve disputes;
  • Enforce our agreements; and
  • Protect our legal rights and business interests.

When personal information is no longer required, we will take reasonable steps to securely delete, anonymize, or otherwise dispose of it in accordance with applicable laws and regulations.

8. Children’s Privacy

Our Website and services may offer products, activities, or programs for children. Where personal information relating to children is collected, we will process such information in accordance with applicable laws and regulations and for legitimate purposes related to providing our services.

Where required, information relating to a child may be collected through or with the involvement of a parent or legal guardian.

If you believe that we have collected personal information inappropriately, please contact us using the details below.

9. Data Security

We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, use, alteration, disclosure, loss, or destruction.

However, no method of electronic transmission or storage is completely secure. Therefore, while we take reasonable measures to protect your information, we cannot guarantee absolute security.

10. International Data Transfers

Some of our third-party service providers or technology systems may process or store personal information outside the Kingdom of Saudi Arabia.

Where personal information is transferred or processed outside the Kingdom, we will take reasonable steps to ensure that such processing is carried out in accordance with applicable data protection laws and regulations.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, business practices, technology, or applicable laws and regulations.

When we make changes, we will update the “Effective Date” at the beginning of this Privacy Policy and publish the updated version on our Website.

We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have any questions, concerns, complaints, or requests relating to this Privacy Policy or the way we handle personal information, please contact us:

UFC Gym KSA
Website: ufcgymksa.com
Email: customerservice@ufcgymksa.com
Phone: 0583034410

We will review and respond to privacy-related requests in accordance with applicable laws and regulations.

Thank you for trusting UFC Gym KSA with your personal information. We are committed to protecting your privacy and providing a secure and positive experience when you interact with us.